Real Letters from our Clients & Beneficiaries

We often receive letters at the Home office from beneficiaries and family members after a claim has been paid, thanking us for the services that were provided. Each letter is a testimonial to the partnership we have with our agents, Funeral Consumer Guardians Society and our most valued clients in their time of need.

To whom it may concern at Lincoln Heritage.

I am grateful for the staff that assisted me and the issues in the needed funds so very quickly.

Working with Lincoln Heritage during my personal bereavement process has been a pleasant experience if I may say so.

Everyone was caring, kind and concerned about my personal plan and assisted me on what I needed to do to submit my claim.

I am forever grateful for Lincoln Heritage and will be a supporter of Lincoln Heritage in the future.

Best Wishes

To whom it may concern at Lincoln Heritage.

I am grateful for the staff that assisted me and the issues in the needed funds so very quickly.

Working with Lincoln Heritage during my personal bereavement process has been a pleasant experience if I may say so.

Everyone was caring, kind and concerned about my personal plan and assisted me on what I needed to do to submit my claim.

I am forever grateful for Lincoln Heritage and will be a supporter of Lincoln Heritage in the future.

Best Wishes

First I would like to thank you all at Lincoln Heritage for the kind words of sympathy on the loss of my husband. Thank you so much!

When I called, everyone was so helpful and courteous, answered my questions with sympathy and respect! Thank you!

The prompt payment was astonishing and I am so thankful for Lincoln Heritage in their fast and speedy response! Thank you!

It was an honor doing business with Lincoln Heritage and I will let anyone know how prompt and courteous you all were! Thank you all!

I, as ____ wife will be forever grateful for all Lincoln Heritage said to me in my loss of my ____ of 40 years! Thank you so very much!!!

Sincerely,

Thank you so very much for your help in the loss of my mother. Your services were fast, thank you for everything. On a scale of 1-10 we would give you a 12 (hands down).

My family and I are truly grateful for Lincoln Heritage making this process quick and hassle free. My mother had a few policies. which I was required to jump through several different loops. This became extremely frustrating. Thank you for the process you have in place to make families feel at ease, and feel that you care and are concerned about getting the benefits quickly and with ease. It's an extremely tough time losing a loved one and Lincoln Heritage Life gets it!!!

Thank you so much for making this difficult time in my life a lot easier, the claim was very easy for me to file from beginning to end. This would help me to take care of all of (our) end of life affairs. I would gladly refer your company to anyone that would be interested in receiving information about getting life insurance with your company.

Very kind and considerate during our time of loss. My mother's policy was still in the contestable period when she passed. The representative I spoke to explained the review process and the length of time it would take on average to review all documentation once received. My father was very worried about how he would pay for my mom's funeral if the claim was not paid. Sixteen days after submitting the paperwork and 34 days after my mother's death, my father received the check with the full amount and a letter expressing condolences. He called crying with relief and paid for my mother's funeral in full the next day and was able to pay most for the burial plot and headstone. Thank you so much!!

May 26th, 2023

Claims Dept

In re: of insurance payment for my husband

You really made a difficult time in my life a lot easier! I called the day after his funeral and everything was handled so professionally and easy for me. I filed the policy number and death certificate and was told the money would be in my checking account in 48 hours. Wow! I want to pay the funeral director and he was surprised and asked what insurance company this was. I said Lincoln Heritage and he said he wanted to pass this along to others.

Thank you sincerely

To Lincoln heritage. Thank you so much for your prayers. Everything about Lincoln Heritage has been positive. The phone calls I made to customer service was handled quickly and I was not put off or had to wait for an extended amount of time. I also was impressed by how much time it took to receive the check, it took no time at all.

Thank you for the positive service, and I will tell others about Lincoln.

Dear Lincoln Heritage,

Just to let you know I was very satisfied with the service that Lincoln Heritage provided that made the process so less burdensome. Still missing ____ but me and my family think Lincoln Heritage for the service they provided.

Dear Lincoln Heritage Life Insurance,

On behalf of the family, we write to express our deepest gratitude for the support you provided for us during a difficult time. Your prompt and compassionate assistance helped us cope with the loss of my husband and made a significant impact on our lives.

Your commitment to your customers is truly remarkable and I cannot thank you enough for the care and attention you provided to my family during this challenging time. Please extend my thanks to all those who helped us.

Yours sincerely,